John Lincoln

How To Do A Digital Marketing Audit in 30-Minutes

Watch A Short Video on How to Do a Digital Marketing Audit

As a digital marketing and business expert with over 20 years of experience, I’ve seen it all. I’ve seen companies with 100+ million-dollar budgets all the way down to start ups and some manage their digital marketing dollars better than others.

The difference? It’s not just the size of the checkbook, it’s the clarity of the data.

Most business owners are looking at their bank accounts instead of their analytics. But here’s the reality: if you want to scale, you have to stop guessing and instead get comfortable with digital marketing data.

It is always the same in its basic state.

Source of traffic, where it hits the website, conversion rate, quality of the conversion and does it lead to a sale. 

I’m going to give you the exact checklist I use to audit a business fast. We’re going to look at your traffic, your conversions, and your ROI to find the leaks in your bucket and the goldmines you’re ignoring.

Phase 1: The Traffic Deep Dive – Who is Actually Showing Up?

The first thing I would do is pull up Google Analytics. But I’m not just looking at the “Users” count. That’s a vanity metric. I want to see the DNA of your traffic. I’m going to look at your website by channel, by source, and by medium. Are people finding you through organic search? Is it a specific referral partner? Or is it that paid social campaign you launched last month?

Next, I’m going to slice that data by location and by device. This is where the lightbulbs usually go on. You might see that 70% of your traffic is on mobile, but your site was designed for a 27-inch desktop monitor. Or maybe you’re spending money nationwide, but 90% of your high-intent traffic is coming from three specific states. This gives me a pretty good understanding of the traffic quality before we even look at the money. To get started with the right tracking, make sure you are using the latest standards in Google Analytics Developers Documentation.

If you don’t understand where your people are coming from, you’re flying blind. You have to know the difference between “accidental” traffic and “intentional” traffic. Intentional traffic comes from people searching for solutions; accidental traffic comes from anywhere online. Our goal in this audit is to find the intentional users and double down on them.

Phase 2: The Conversion Audit – Are They Doing What You Want?

Once I understand the traffic, I’m moving straight to the goals. Look at what you have set up in your system. Is it a quality goal? I see businesses all the time tracking someone going to a contact page as their primary goal. That’s a great start, but it doesn’t pay the rent. I want to see lead forms, phone calls, and all the way to revenue.

I’m going to look at what goals are converting the most and what goals are converting the least. 

I’m going to look at your conversion rate by landing page. If you have a page getting 10,000 hits a month but it has a 0.1% conversion rate, that page is a liability.

Now we understand all your traffic, what your highest quality goal is, and how much it’s converting on every single page on your website. To understand how to set up these critical measurements correctly, check out the Google Analytics Goal and Conversion Support Guide.

Phase 3: The Technical Speed Trap

Now that we know the “who” and the “what,” we need to look at the “how fast.” You could have the best offer in the world, but if your site takes six seconds to load, your customers are gone. As a next step, I’m going to sort all of your top pages and all of your top segments by page speed. This is a non-negotiable step in my audit process.

Is your website really slow? Is it causing issues? If I see a high-traffic page with a high bounce rate and a five-second load time, I don’t need a marketing genius to tell me what’s wrong. I need a developer. Speed is a conversion killer. In the world of 5G and instant gratification, a one-second delay can drop your conversions by 7% or more. We need to look at things like Largest Contentful Paint (LCP) and Cumulative Layout Shift (CLS). If you want to see exactly how Google views your site’s performance, you need to run your URLs through Google PageSpeed Insights.

This part of the audit is about removing friction. Sometimes the biggest growth comes from subtracting the friction that stops a user from completing their journey. If I fix your speed, I usually fix your bounce rate, which in turn fixes your ROI. It’s all connected.

Phase 4: The Ad Spend Autopsy

Next, we’re going into the belly of the beast: your paid ads. I’m going to look at all your ads across all the different platforms—Google, Meta, LinkedIn, TikTok, you name it. Within each of those ads, I’m looking for the Click-Through Rate (CTR). How often are people clicking on the ad based on how many impressions it’s getting? If your CTR is low, your creative is boring or your targeting is off. It’s that simple.

Then I’m going to look at your conversion rate by ad and, most importantly, your Return on Ad Spend (ROAS). I don’t care if an ad has a 50% CTR if the ROAS is zero. We are looking for the “hero” ads—the ones that act like a vending machine where you put in $1 and get $5 back. Conversely, we’re looking for the “zombie” ads that eat your budget and give nothing back. To ensure your tracking pixels and tags are actually reporting this data correctly, you should verify your setup through the Google Tag Manager Overview.

Too many people treat ad spend like a “set it and forget it” utility bill. It’s not. It’s an investment portfolio. During this 30-minute audit, I’m looking to see if you’re diversified or if you’re gambling. We want to find the ads that have high intent and high margins. If we find an ad that’s performing at a 400% ROAS, why is the budget capped? That’s where the growth is.

Phase 5: Revenue, Margins, and the Business Model

As a final step, we’re going to step back from the clicks and look at the cash. What types of products and services are driving the most revenue for you? And more importantly—which ones have the highest margin? I’ve seen businesses sell a million dollars worth of product and make zero profit because their margins were paper-thin and their customer acquisition cost (CAC) was too high.

Now we understand the entire business model. We know all the offers, we know all the traffic, and we understand the website performance. We’ve audited the ads, the speed, and the profit. This is where the magic happens. As a next step, I’m going to push your ad spend and all your marketing efforts towards what’s going to drive you the highest return for the least amount of money. This is the “path of least resistance” to scaling. 

I’m also going to help you fix all of the poor converting landing pages that you have and all the poor click-through ads that you identified. We aren’t just identifying problems; we are creating a roadmap. We are stopping the bleed on the bad ads and pouring gas on the fire of the good ones. This is how you take a business that is “struggling” and turn it into a “market leader.”

Speed to Execution is Everything

That’s the 30-minute audit. It sounds like a lot, but when you know where to click, the data speaks to you. You now have a list of every broken landing page, every slow-loading asset, and every high-performing ad that deserves more budget. Most people will read this and say, “That’s good info,” but they won’t do anything with it. Don’t be “most people.”

When you understand your metrics, you stop “spending” on marketing and start “investing” in your growth. Save this checklist, pull up your dashboards, and give it a try. The data is waiting for you.

This is the most basic first step you can take to understand an online business. If you need help reach out. My company Ignite Visibility offers a much more comprehensive free audit if you qualify. 

Leave a Reply

Your email address will not be published. Required fields are marked *

Welcome To John Lincoln Marketing

Welcome to John Lincoln’s personal website. You can learn about John Lincoln’s books, films, book him to speak and contact him. John is directly associated with many of the businesses mentioned on this website and freely discloses this information. 

About the Author

John Lincoln is Co-Founder of Ignite Visibility, one of the top digital marketing agencies in the nation. Lincoln recently transitioned to Executive Chairman following a 13-year tenure as CEO, where he now focuses on long-term strategy and key initiatives for the company.

Outside of Ignite Visibility, Lincoln is a frequent speaker and author of the books Advolution, Digital Influencer, and The Forecaster Method. Lincoln is consistently named one of the top digital marketers in the industry and was the recipient of the coveted Search Engine Land “Search Marketer of The Year” award.

Lincoln has taught digital marketing and web analytics at the University of California San Diego, has been named one of San Diego’s most admired CEOs, and is recognized as a top business leader under 40.

Contact John Lincoln

Want to get in touch with John Lincoln? Click Here To Reach Out.

Related Posts